In early 2022, Denizen’s first House opened its doors in Berlin, offering local residents and companies a range of day-time services and leisure activities tailored to their professional needs.

Conceived as a lobby for the neighbourhood, it offers Denizens – locals and regulars alike – a place away from the home or office, with an open lounge, concierge, grab-and-go café, flexible workspace and a self-care studio with showers and changing facilities. Events and classes, such as meet-ups, food tastings, yoga, and fitness classes round off the comprehensive offering.

Denizen currently operates a variety of community and office spaces in Berlin and Düsseldorf, with plans to expand across Germany over the next 12 months.

The Denizen team is a mix of hospitality operators & technologists, focused on delivering a great high-tech/high-touch service experience for our residents and the wider neighbourhood, bringing them 365-day hospitality.

Our main investors are Porsche Digital and Solutions Holding (one of the founders of 25hours Hotel Company) and are working with both Modiste (Interior Architects), Workshop Coffee (Speciality Coffee) and Vitra (Strategic Partner) to bring the space to life.

As we aim to expand from 3 to 12 locations in 2024, we are looking for self & purpose-driven interns to work with our community management and commercial team, keen to adapt hospitality into an everyday setting to help people who live and work nearby.

This role blends event & operational management with a big focus on creating unique and memorable experiences, optimizing service levels and ramping up the commercial performance of the business.

Responsibilities

Form part of both the operational and commercial team, based at the Denizen House, working typically Monday through Friday, helping to:

 Event Management (50%):   

• Liaise between the client and commercial team to qualify and plan for the event (i.e. Denizen House rentals, Denizen Spaces bookings)   
• Recruit and onboard Event agencies, driving evening & weekend demand 
• Identify and onboard potential partners to provide the Denizen community with fun and memorable events   
• Define a monthly event calendar for the Denizen House   
• Create function sheets and communicate with all involved internal stakeholders 
• Plan resources to efficiently execute the event (staff, operating equipment, F&B, logistics)   
• Support the operations of the event   
• Actively collect feedback from the customer and take initiative to generate recurring business from them   
• Refine the initial Standard Operating Procedures for event management 

Community Management (30% Management/20% Operations):  

• Sign up and onboard new Denizens (Members) 
• Engage with Denizens (Members) to understand their daily challenges and how Denizen House and its range of products and services can simplify their lives    
• Develop strategies and tactics to optimize the operational workflow to improve guest satisfaction, increase revenues and save costs  
• Support daily & weekly back-of-house procedures (ordering, scheduling)

• Currently a student at a hotel management school and has to complete a mandatory internship
• Will be based in Berlin, Germany
• Speaks English & German (as of B2 level)
• Operates with an open mind & consistently questions the status quo

If you would be interested in applying for the internship position, please contact, Michael End (Managing Director) at me@thisisdenizen.com.

As a new start-up, Denizen is committed to finding innovative ways to develop its cultural and brand values. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking. 

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status or any other characteristic protected by applicable law.